# Staked lido from ledger, money is there, but when I went to withdraw, I was never issued STETH so how do I get my money out?

**URL:** https://research.lido.fi/t/staked-lido-from-ledger-money-is-there-but-when-i-went-to-withdraw-i-was-never-issued-steth-so-how-do-i-get-my-money-out/8107
**Category:** Start Here
**Created:** [August 15, 2024, 3:48pm UTC](https://research.lido.fi/t/staked-lido-from-ledger-money-is-there-but-when-i-went-to-withdraw-i-was-never-issued-steth-so-how-do-i-get-my-money-out/8107 "2024-08-15T15:48:16Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![Lipmister1](https://avatars.discourse-cdn.com/v4/letter/l/ecae2f/32.png) [@Lipmister1](https://research.lido.fi/u/Lipmister1)
#### Post date: [August 15, 2024, 3:48pm UTC](https://research.lido.fi/t/staked-lido-from-ledger-money-is-there-but-when-i-went-to-withdraw-i-was-never-issued-steth-so-how-do-i-get-my-money-out/8107/1 "2024-08-15T15:48:16Z")

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I would just like to talk to somebody from Lido on how I’m supposed to get my money out. I understand I I’ve read multiple times but I need STEH I have 32 Ethereum in my account, but I can’t take it out. How do I do this, if I was never issued sTETH what do I do?